Tuesday, September 21, 2010

Call Center Services of CCO: Pairing Quality. Technology. Manpower for Assured Results

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Call Centers Services have proved to be life saver for many organizations. Companies of various sizes and different types are outsourcing call center needs to provide in-depth customer service support 24x7 along with technical support. Backed up by technological innovation, end to end CISCO set up and customized solutions, Call Center Operations is renowned to offer superior level of services.

The BPO offers inbound and outbound services both. Inbound services mainly consist of Order taking, Customer Care and Support, Technical Help desk Support and Answering Service whereas outbound services encompass telemarketing Services, follow up mail/Calling, marketing research & survey and appointment schedule. Also excelling in back office processing solutions, CCO has proven and clients appreciated scalable customer oriented services, saving up to 30 to 40 percent of existing operational costs.



Outsourcing Call Center Services to CCO provide substantial resources and cutting edge technology for the development of your business. CCO is a platform for you making brilliant minds, developed technology and redundant power supply available for companies to utilize for their benefits. Intefarting quality assurance with the services and infrastructure, the BPO offers inbound and outbound telephone systems, VOIP, advanced IVR, order processing software, and sophisticated automation systems.

Structured to reduce client costs and for a better alignment of work operations, spur productivity and profits in business processes, outsource call center services to CCO for a better and assures results and customer oriented work strategies.

CCO's Call Center Services Help you to Achieve:

1)Happy and Loyal Brand Evangelists
2)Higher Returns on Investments by reducing costs and increasing customers database
3)Eliminate your worries regarding customer services and streamlined processes